Amal, A. U., Akbar, M., & Arianto, A. (2025). Komunikasi Interpersonal Customer Service dan Nasabah dalam Meningkatkan Pelayanan di Kantor Bank BNI Cabang Makassar [Interpersonal Communication Customer Service and Customers in Improving Service at the BNI Bank Office, Makassar Branch]. Indonesia Berdaya, 7(1), 89–98. https://doi.org/10.47679/ib.20261347