AMAL, Andi Ulfaizah; AKBAR, Muhammad; ARIANTO, Arianto. Komunikasi Interpersonal Customer Service dan Nasabah dalam Meningkatkan Pelayanan di Kantor Bank BNI Cabang Makassar [Interpersonal Communication Customer Service and Customers in Improving Service at the BNI Bank Office, Makassar Branch]. Indonesia Berdaya, [S. l.], v. 7, n. 1, p. 89–98, 2025. DOI: 10.47679/ib.20261347. Disponível em: https://ukinstitute.org/journals/ib/article/view/1347. Acesso em: 30 jun. 2026.