PUTRI, Devia Lydia; IFANIA, Ifania; NURAIDA, Ida; NURHASANAH, Dede; JANDINI, Restia. Evaluasi Mutu Pelayanan dan Kepuasan Pasien pada Layanan Rawat Jalan Rumah Sakit: Evaluation of Service Quality and Patient Satisfaction in Hospital Outpatient Services. Indonesia Berdaya, [S. l.], v. 7, n. 3, p. 853–864, 2026. DOI: 10.47679/ib.20261586. Disponível em: https://ukinstitute.org/journals/ib/article/view/1586. Acesso em: 21 jul. 2026.