Amal AU, Akbar M, Arianto A. Komunikasi Interpersonal Customer Service dan Nasabah dalam Meningkatkan Pelayanan di Kantor Bank BNI Cabang Makassar [Interpersonal Communication Customer Service and Customers in Improving Service at the BNI Bank Office, Makassar Branch]. Indones. Berdaya. [Internet]. 2025 Nov. 8 [cited 2026 Jun. 30];7(1):89-98. Available from: https://ukinstitute.org/journals/ib/article/view/1347