The Impact of Organizational Culture on Innovative Work Behavior Mediating Role of Perceived Organizational Support in Indonesian Small and Medium Enterprises (SMEs)

Authors

  • Muhammad Inzamam Khan Faculty of Psychology, University of Indonesia, Indonesia https://orcid.org/0009-0008-9062-2634
  • Alice Salendu Faculty of Psychology, University of Indonesia, Indonesia
  • Fadia Azzahra Faculty of Psychology, University of Indonesia, Indonesia
  • Shah Hussain Faculty of Psychology, University of Indonesia, Indonesia https://orcid.org/0009-0002-3373-6797

DOI:

https://doi.org/10.47679/jopp.7110702025

Keywords:

Employee empowerment, Creativity, Organizational development, Innovation management, Small business resilience

Abstract

This study examines how organizational culture influences innovative work behavior (IWB) in Indonesian small and medium enterprises (SMEs), focusing on the mediating role of perceived organizational support (POS). A survey of 296 SME employees, with 185 valid responses analyzed, shows that a culture emphasizing collaboration, adaptability, and employee empowerment significantly enhances innovation. However, POS does not mediate this relationship, indicating that cultural factors have a more direct impact. These findings highlight the need for SME managers to foster a workplace that encourages creativity, risk-taking, and knowledge-sharing to enhance innovation capacity. By embedding these cultural elements, SMEs can improve competitiveness despite resource constraints. The study contributes to the broader understanding of SME innovation in non-Western contexts, offering practical insights for leaders aiming to build innovation-driven organizations. Strengthening organizational culture can serve as a strategic approach to drive sustainable growth and resilience in the dynamic business landscape.

Author Biographies

Muhammad Inzamam Khan, Faculty of Psychology, University of Indonesia

 

Alice Salendu, Faculty of Psychology, University of Indonesia

 

Fadia Azzahra, Faculty of Psychology, University of Indonesia

 

Shah Hussain, Faculty of Psychology, University of Indonesia

 

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2025-03-18

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Khan, M. I., Salendu, A., Azzahra, F., & Hussain, S. (2025). The Impact of Organizational Culture on Innovative Work Behavior Mediating Role of Perceived Organizational Support in Indonesian Small and Medium Enterprises (SMEs). Journal of Psychological Perspective, 7(1), 61–76. https://doi.org/10.47679/jopp.7110702025

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Vol. 7 No. 1 (2025)

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Empirical Research

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